Source note · UCCX Configuration REST API
GET https://<server>/adminapi/csq/{id} returns CSQ attributes including queueType, queueAlgorithm, resourcePoolType, serviceLevel, serviceLevelPercentage, selectionCriteria and a poolSpecificInfo element carrying skillGroup and skillCompetency detail.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- configuration-rest-api
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Get CSQ - Contact Center Express — Cisco DevNet · tier 2 current vendor documentation · Get CSQ, sample response element names
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX Configuration REST API: source note uccx-configuration-api-csq-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-configuration-api-csq-fields
BibTeX
@misc{warmtransfer-claim-uccx-configuration-api-csq-fields,
title = {UCCX Configuration REST API: source note uccx-configuration-api-csq-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-configuration-api-csq-fields},
note = {Source note uccx-configuration-api-csq-fields, checked 2026-09-22}
}