Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Call Server Configuration

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/15-0-1/configuration/guide/ccvp_b_1501-configuration-guide-for-cisco-customer-voice-portal-release/call_server_configuration.html

Published

2025-12-12

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Call Server's ICM Service lets the Call Server communicate with the Unified ICM server. in context
• The CVP 15.0(1) Configuration Guide documents the IVR Service, which creates VXML pages implementing micro-applications from run script instructions, in its Call Server Configuration chapter alongside the SIP and ICM services. disputed in context
• The Call Server's SIP settings can resolve the outbound SRV domain name or server group locally from a configuration file instead of querying DNS. in context
• SIP (RFC 3261) is the primary call control protocol in Unified CVP. in context

Cite this source record

APA

WarmTransfer. (2025, December 12). Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Call Server Configuration. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cvp-1501-config-call-server

BibTeX

@misc{warmtransfer-cisco-cvp-1501-config-call-server,
  title  = {Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Call Server Configuration},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cvp-1501-config-call-server},
  note   = {Cisco Systems, accessed 2026-09-24}
}