The Call Server ICM Service VRU Connection Port defaults to 5000, is the port on which the ICM Service listens for a TCP connection from the ICM PIM, must match the port defined in ICM Setup for the VRU PIM, and needs a restart when changed.

Checked 2026-09-30

Vendor
Cisco
Product
Unified Customer Voice Portal
Subsystem
ICM Service
Deployment
on-premises
Region
not restricted
Release range
15.0(1)
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-vru-port-5000. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-vru-port-5000

BibTeX

@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-vru-port-5000,
  title  = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-vru-port-5000},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-vru-port-5000},
  note   = {Source note cvp-comprehensive-call-flow-setup-vru-port-5000, checked 2026-09-30}
}

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