Cisco Unity Connection Provisioning Interface (CUPI) API -- Call Handler Settings

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/REST-API/CUPI_API/b_CUPI-API/m-call-handler-settings.html

Published

2022-06-20

Updated

unknown

Accessed

2026-09-23

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• From Unity Connection 8.5, CUPI returns a call handler greeting's recording as WAV audio at /greetings/{type}/greetingstreamfiles/{languageid}/audio. in context
• CUPI lists all call handlers on a Unity Connection system with GET /vmrest/handlers/callhandlers and reads or updates a single handler at /vmrest/handlers/callhandlers/{objectid}. in context
• CUPI menu entry Action values include 0 ignore, 1 hang up, 2 transfer to a conversation, 4 take message, 5 skip greeting, 6 restart greeting, 7 transfer to alternate contact number and 8 route from next call routing rule. in context
• A CUPI call handler record links to its schedule through ScheduleSetObjectId. in context

Cite this source record

APA

WarmTransfer. (2022, June 20). Cisco Unity Connection Provisioning Interface (CUPI) API -- Call Handler Settings. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cupi-call-handler-settings

BibTeX

@misc{warmtransfer-cisco-cupi-call-handler-settings,
  title  = {Cisco Unity Connection Provisioning Interface (CUPI) API -- Call Handler Settings},
  author = {{WarmTransfer}},
  year   = {2022},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cupi-call-handler-settings},
  note   = {Cisco Systems, accessed 2026-09-23}
}