Cisco Unified Intelligence Center Report Customization Guide, Release 15.0(1) - Value Lists and Collections

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_150/user/guide/cuic_b_report-customization-guide-1501/cuic_m_value-lists-and-collections-1501.html

Published

2025-04-30

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Only CUIC users with the Value List Collection Designer role can create or delete collections. in context
• In CUIC, a value list holds reportable items of one type (such as agents or skill groups) and a collection is a subset of a value list used to control how much data specific users and groups see. in context
• After a CUIC collection is modified, schedules, reports and dashboards that use it are not updated automatically; the collection must be reselected. in context
• Whether a CUIC user can filter by a value list or collection is decided by group or user permissions, and the higher of the applicable permissions takes precedence. in context
• CUIC ships no stock collections; all collections are custom. in context
• CUIC 15.0 documents limits of 50 value lists, 144,000 values per value list, 14,400 collections per value list and 5,000 values per collection. in context
• CUIC value lists and collections built on collection queries refresh automatically at midnight in the server time zone, run on the primary node and propagate to the other cluster nodes. in context

Cite this source record

APA

WarmTransfer. (2025, April 30). Cisco Unified Intelligence Center Report Customization Guide, Release 15.0(1) - Value Lists and Collections. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cuic-1501-rcg-value-lists

BibTeX

@misc{warmtransfer-cisco-cuic-1501-rcg-value-lists,
  title  = {Cisco Unified Intelligence Center Report Customization Guide, Release 15.0(1) - Value Lists and Collections},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cuic-1501-rcg-value-lists},
  note   = {Cisco Systems, accessed 2026-10-02}
}