Cisco Unified Intelligence Center Report Customization Guide, Release 15.0(1) - Configure (Data Sources)

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_150/user/guide/cuic_b_report-customization-guide-1501/cuic_m_configure-1501.html

Published

2025-04-30

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A CUIC data source cannot be deleted while referenced by report definitions or value lists, and the stock CUIC, UCCE Historical and UCCE Real-Time data sources cannot be deleted at all. in context
• Only a user with the System Configuration Administrator role can create or edit a CUIC data source. in context
• On CUIC data source cards an online data source shows a green icon, an offline one a red icon, and an asterisk marks the node currently used for reporting; primary and secondary nodes are shown separately. in context
• When creating or editing a CUIC data source, Test Connection confirms the database is reachable and the supplied credentials are correct. in context
• CUIC 15.0 supports query-based SQL data sources on Microsoft SQL Server and IBM Informix, plus Streaming data sources. in context
• The CUIC data source time zone field is meant to be set to the time zone the database is located in. in context
• For CUIC stock data sources such as CUIC and the UCCE data sources, the configuration fields are not editable; the card shows only host, IP address and time zone details. in context

Cite this source record

APA

WarmTransfer. (2025, April 30). Cisco Unified Intelligence Center Report Customization Guide, Release 15.0(1) - Configure (Data Sources). WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cuic-1501-rcg-configure

BibTeX

@misc{warmtransfer-cisco-cuic-1501-rcg-configure,
  title  = {Cisco Unified Intelligence Center Report Customization Guide, Release 15.0(1) - Configure (Data Sources)},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cuic-1501-rcg-configure},
  note   = {Cisco Systems, accessed 2026-10-02}
}