Cisco Emergency Responder Administration Guide, Release 15 and SUs - Configure Cisco Emergency Responder

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/15/english/administration/guide/cer0_b_cisco-emergency-responder-administration-guide-15/cer0_b_cisco-emergency-responder-administration-guide-1401_chapter_0100.html

Published

2026-03-17

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Calling Party Modification flag in Emergency Responder must be set if Calling Party Modification was enabled when Emergency Responder was created as a Unified CM user. in context
• Conventional ERLs are created under ERL > Conventional ERL with Add New ERL, and the ERL's ALI data is entered through the Add ALI button. in context
• Emergency Responder does not automatically put new switch ports or unlocated phones in the default ERL; the default ERL must not be assigned to switch ports, unlocated phones, manually configured phones or IP subnets, and it cannot be deleted. in context
• The Emergency Responder server group settings hold the group name, the SMTP mail server and source account used for email alerts, and an optional Syslog server. in context
• IP subnet-based ERL membership is configured under ERL Membership > IP subnets by entering a subnet ID and mask and choosing the ERL. in context
• The switches that phones connect to are identified to Emergency Responder on the LAN Switch Details page, and a schedule is defined for the switch-port and phone update; the update can also be run manually. in context
• Emergency Responder must not have more than one Unified CM server defined for the same Unified CM cluster. in context
• Onsite security personnel are added under ERL > Onsite Alert Settings with a unique ID, name, telephone number and email address. in context
• For switch-port tracking, Emergency Responder talks to switches over SNMPv2 or SNMPv3; for SNMPv2 the administrator enters the switches' read community string under Phone Tracking > SNMP Settings. in context
• Discovered switch ports are assigned to ERLs under ERL Membership > Switch Ports. in context
• Under System > Telephony Settings the administrator enters the route points for the primary and standby Emergency Responder servers, the PSAP Callback Route Point Pattern, the ELIN Digit Strip Pattern (digits stripped from the callback route point to reveal the ELIN) and the first UDP port. in context
• The Release 15 guide has a Set Up Test ERLs procedure for defining ERLs used for testing; it starts from ERL > Conventional ERL. in context
• Unified CM clusters are identified in Emergency Responder under Phone Tracking > Cisco Unified Communications Manager Details, with the Unified CM server, CTI Manager and its user and password, up to two backup CTI Managers, the telephony port begin address, the number of telephony ports and the AXL username and password. in context
• The SNMP Settings check box on the Unified CM details page is selected only if Unified CM has SNMPv3 enabled. in context
• The Release 15 guide provides an Identify Unlocated Phones procedure for finding phones Emergency Responder could not place in an ERL. in context
• To support off-premises users, Emergency Responder administrators create off-premises ERLs and assign them to IP subnets and unlocated phones. in context
• Emergency Responder switch-port tracking requires configuring switches in Emergency Responder with an SNMPv2 or SNMPv3 connection. in context

Cite this source record

APA

WarmTransfer. (2026, March 17). Cisco Emergency Responder Administration Guide, Release 15 and SUs - Configure Cisco Emergency Responder. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cer15-admin-configure-cer

BibTeX

@misc{warmtransfer-cisco-cer15-admin-configure-cer,
  title  = {Cisco Emergency Responder Administration Guide, Release 15 and SUs - Configure Cisco Emergency Responder},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cer15-admin-configure-cer},
  note   = {Cisco Systems, accessed 2026-09-24}
}