Source record · tier 2 current vendor documentation

What is Connect Customer?

Publisher: Amazon Web Services
URL: https://docs.aws.amazon.com/connect/latest/adminguide/what-is-amazon-connect.html
Published: unknown
Updated: unknown
Accessed: 2026-09-07
HTTP status: 200
License: Proprietary. (c) Amazon Web Services Inc. AWS Site Terms. No license notice printed in the fetched body.; no-redistribution; short excerpts and locators only

Claims citing this source

AWS documentation states that the legacy Amazon Connect contact centre product is now called Amazon Connect Customer, and that Amazon Connect now refers to a portfolio of agentic solutions for business functions. fact in context

Cite this source record

APA

WarmTransfer. (2026, September 7). What is Connect Customer?. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-what-is-connect-customer

BibTeX

@misc{warmtransfer-aws-connect-what-is-connect-customer,
  title  = {What is Connect Customer?},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-what-is-connect-customer},
  note   = {Amazon Web Services, accessed 2026-09-07}
}