Source record · tier 2 current vendor documentation

The task channel in Connect Customer

Publisher: Amazon Web Services
URL: https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: AWS documentation; copyright Amazon Web Services; no-redistribution; short excerpts and locators only

Source notes citing this source

An Amazon Connect task can last up to 7 days by default, and a task template can extend the duration up to 90 days. in context
In Amazon Connect a task is a contact that is routed, prioritised, assigned and tracked in the same way as a voice or chat contact. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). The task channel in Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-tasks

BibTeX

@misc{warmtransfer-aws-connect-tasks,
  title  = {The task channel in Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-tasks},
  note   = {Amazon Web Services, accessed 2026-09-30}
}