Languages supported by Connect Customer features

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/supported-languages.html

Published

unknown

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In the AI features language table, the Redaction column is checked for the English locales (en-AU, en-IN, en-IE, en-NZ, en-AB, en-ZA, en-GB, en-US, en-WL), fr-CA, fr-FR, de-DE, it-IT, pt-BR, pt-PT, es-ES and es-US, and is not checked for ja-JP, ko-KR, zh-CN, de-CH or hi-IN although those locales have post-call analytics. in context
• A footnote to the AI features language table states that redaction is supported only for post-call analytics and chat analytics and is not supported for real-time call analytics. in context
• As of 2026-09-30 the Amazon Connect 'Languages supported by Connect Customer features' page has no section or table column for a translation feature; its sections cover AI features, Contact Control Panel, chat message content, quick responses, admin website, Cases, forecasting and scheduling, Amazon Lex and Amazon Polly. in context
• Amazon Connect's documentation reviewed on 2026-09-30 shows no turnkey, vendor-managed real-time translation feature for either chat or voice: chat translation is a customer-supplied Lambda on the message processing hook, and voice translation appears only as a sample project. inferred in context
• Amazon Connect quick responses for chat and email contacts are available in English. in context
• Amazon Connect chat provides full Unicode support, so chat message content can be in any language. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). Languages supported by Connect Customer features. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-supported-languages

BibTeX

@misc{warmtransfer-aws-connect-supported-languages,
  title  = {Languages supported by Connect Customer features},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-supported-languages},
  note   = {Amazon Web Services, accessed 2026-10-01}
}