A footnote to the AI features language table states that redaction is supported only for post-call analytics and chat analytics and is not supported for real-time call analytics.

Checked 2026-09-30

Redaction support is only for post-call analytics and chat analytics. It is not supported for real-time call analytics.
Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
redaction
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-not-realtime. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-not-realtime

BibTeX

@misc{warmtransfer-claim-amazon-connect-contact-lens-redaction-not-realtime,
  title  = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-not-realtime},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-not-realtime},
  note   = {Source note amazon-connect-contact-lens-redaction-not-realtime, checked 2026-09-30}
}

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