Step-by-step Guides to set up your Connect Customer agent workspace

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/step-by-step-guided-experiences.html

Published

2026-10-02

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Running a step-by-step guide flow with a Show view block creates a separate chat contact with its own contact record, which a Set event flow block associates with the inbound contact. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Step-by-step Guides to set up your Connect Customer agent workspace. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-step-by-step-guides

BibTeX

@misc{warmtransfer-aws-connect-step-by-step-guides,
  title  = {Step-by-step Guides to set up your Connect Customer agent workspace},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-step-by-step-guides},
  note   = {Amazon Web Services, accessed 2026-10-02}
}