Flow block in Connect Customer: Set voice

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/set-voice.html

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

AWS Site Terms; copyright Amazon Web Services; no-redistribution; short excerpts and locators only

Source notes citing this source

• The default text-to-speech voice in Amazon Connect is Joanna (Conversational speaking style), and the Lex console walkthrough notes Joanna as Connect's default when choosing the bot voice. in context
• If a flow uses a non-en-US voice with a Lex V2 bot and Set language attribute is not chosen in the Set voice block, the Get customer input block results in an error. in context
• The Set voice block does not validate the language code it is given, so an invalid code does not take the Error branch in that block but can cause erroneous behaviour later with Lex V2 bots. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Flow block in Connect Customer: Set voice. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-set-voice-block

BibTeX

@misc{warmtransfer-aws-connect-set-voice-block,
  title  = {Flow block in Connect Customer: Set voice},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-set-voice-block},
  note   = {Amazon Web Services, accessed 2026-09-25}
}