If a flow uses a non-en-US voice with a Lex V2 bot and Set language attribute is not chosen in the Set voice block, the Get customer input block results in an error.

Checked 2026-09-25

Vendor
AWS
Product
Amazon Connect with Amazon Lex V2
Subsystem
language / locale
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-non-en-us-error-branch. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-non-en-us-error-branch

BibTeX

@misc{warmtransfer-claim-amazon-connect-lex-bots-non-en-us-error-branch,
  title  = {Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-non-en-us-error-branch},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-non-en-us-error-branch},
  note   = {Source note amazon-connect-lex-bots-non-en-us-error-branch, checked 2026-09-25}
}

Read in context