Source record · tier 2 current vendor documentation

Set the limit of maximum contacts in a queue using Connect Customer

Publisher: Amazon Web Services
URL: https://docs.aws.amazon.com/connect/latest/adminguide/set-maximum-queue-limit.html
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: AWS documentation; copyright Amazon Web Services; no-redistribution; short excerpts and locators only

Source notes citing this source

When a queued callback's Initial delay expires and the target queue has already reached its maximum-contacts limit, Amazon Connect still enqueues the callback up to a 20 percent buffer above that limit. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Set the limit of maximum contacts in a queue using Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-set-maximum-queue-limit

BibTeX

@misc{warmtransfer-aws-connect-set-maximum-queue-limit,
  title  = {Set the limit of maximum contacts in a queue using Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-set-maximum-queue-limit},
  note   = {Amazon Web Services, accessed 2026-09-30}
}