Source record · tier 2 current vendor documentation

Set the hours of operation and time zone for a queue using Connect Customer

Publisher: Amazon Web Services
URL: https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: AWS Site Terms (license of documentation text not verified this run); no-redistribution; short excerpts and locators only

Source notes citing this source

Hours of operation are specified on a queue and can be tested in flows with the Check hours of operation block to branch contacts outside hours. in context
Hours of operation are created under Routing, Hours of operation, Add new set of hours, by entering a name, choosing a time zone and setting operational hours, by an Admin or a user with Routing - Hours of operation - Create permission. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Set the hours of operation and time zone for a queue using Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-set-hours-operation

BibTeX

@misc{warmtransfer-aws-connect-set-hours-operation,
  title  = {Set the hours of operation and time zone for a queue using Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-set-hours-operation},
  note   = {Amazon Web Services, accessed 2026-09-30}
}