Source note · Setting up an Amazon Connect instance
Hours of operation are specified on a queue and can be tested in flows with the Check hours of operation block to branch contacts outside hours.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- hours of operation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set the hours of operation and time zone for a queue using Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Set the hours of operation item 8; How flows use hours of operation
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-hours-check-block. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-hours-check-block
BibTeX
@misc{warmtransfer-claim-amazon-connect-instance-setup-hours-check-block,
title = {Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-hours-check-block},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-hours-check-block},
note = {Source note amazon-connect-instance-setup-hours-check-block, checked 2026-09-30}
}