Search for content using Connect Customer agent assist

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/search-for-answers.html

Published

2026-10-01

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Agents can search connected knowledge in natural language at any time: while on a contact, during After Contact Work or between contacts, and results clear after Close contact or the search Close icon. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). Search for content using Connect Customer agent assist. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-search-for-answers

BibTeX

@misc{warmtransfer-aws-connect-search-for-answers,
  title  = {Search for content using Connect Customer agent assist},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-search-for-answers},
  note   = {Amazon Web Services, accessed 2026-10-01}
}