Source record · tier 2 current vendor documentation

How agents view their schedule in the Connect Customer agent workspace

Publisher: Amazon Web Services
URL: https://docs.aws.amazon.com/connect/latest/adminguide/scheduling-view-schedule-agents.html
Published: unknown
Updated: unknown
Accessed: 2026-10-02
HTTP status: 200
License: AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

Agents open their schedule from the calendar icon at https://{instance name}/connect/agent-app-v2/, or at /connect/agent-app-v2/scheduling when using Salesforce CTI or a custom agent application. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). How agents view their schedule in the Connect Customer agent workspace. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-schedule-view-agents

BibTeX

@misc{warmtransfer-aws-connect-schedule-view-agents,
  title  = {How agents view their schedule in the Connect Customer agent workspace},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-schedule-view-agents},
  note   = {Amazon Web Services, accessed 2026-10-02}
}