Source note · Setting up forecasting and scheduling in Amazon Connect
Agents open their schedule from the calendar icon at https://{instance name}/connect/agent-app-v2/, or at /connect/agent-app-v2/scheduling when using Salesforce CTI or a custom agent application.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- agent workspace
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- How agents view their schedule in the Connect Customer agent workspace — Amazon Web Services · tier 2 current vendor documentation · introduction bullet list
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-agent-view-url. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-agent-view-url
BibTeX
@misc{warmtransfer-claim-amazon-connect-forecasting-scheduling-setup-agent-view-url,
title = {Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-agent-view-url},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-agent-view-url},
note = {Source note amazon-connect-forecasting-scheduling-setup-agent-view-url, checked 2026-10-02}
}