Source record · tier 2 current vendor documentation

Sample secure customer data entry input in a call with a contact center agent

Publisher: Amazon Web Services
URL: https://docs.aws.amazon.com/connect/latest/adminguide/sample-secure-input-with-agent.html
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: AWS documentation terms; no-redistribution; short excerpts and locators only

Source notes citing this source

Amazon Connect's sample agent-assisted secure-input flow conferences agent and customer, puts the agent on hold while the customer keys card data into an encrypting Store customer input block, then reconnects them; AWS recommends encryption over this sample in production. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Sample secure customer data entry input in a call with a contact center agent. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-sample-secure-input-agent

BibTeX

@misc{warmtransfer-aws-connect-sample-secure-input-agent,
  title  = {Sample secure customer data entry input in a call with a contact center agent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-sample-secure-input-agent},
  note   = {Amazon Web Services, accessed 2026-09-30}
}