How to use orchestrator AI agents

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/use-orchestration-ai-agent.html

Published

2026-10-01

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Orchestration AI agents show customers only the parts of a model response wrapped in <message> tags, so a custom orchestration prompt that omits this formatting instruction produces no visible messages. in context
• Orchestration AI agents require chat streaming to be enabled for chat contacts; without it some messages fail to render. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). How to use orchestrator AI agents. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-orchestration-ai-agents

BibTeX

@misc{warmtransfer-aws-connect-orchestration-ai-agents,
  title  = {How to use orchestrator AI agents},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-orchestration-ai-agents},
  note   = {Amazon Web Services, accessed 2026-10-01}
}