Plan your identity management in Connect Customer

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/connect-identity-management.html

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

AWS Site Terms (license of documentation text not verified this run); no-redistribution; short excerpts and locators only

Source notes citing this source

• A directory used for Connect Customer identity management must be associated with your AWS account, set up in Directory Service, and active in the same AWS Region in which you create the instance. in context
• To move a Connect Customer instance to a different identity management option you must delete the instance and create a new one, and deleting the instance loses its configuration settings and metrics data. in context
• With SAML 2.0-based authentication users can log in to Connect Customer only through the link configured in the identity provider, and AWS advises configuring the SAML environment before creating the instance. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Plan your identity management in Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-identity-management

BibTeX

@misc{warmtransfer-aws-connect-identity-management,
  title  = {Plan your identity management in Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-identity-management},
  note   = {Amazon Web Services, accessed 2026-09-30}
}