A directory used for Connect Customer identity management must be associated with your AWS account, set up in Directory Service, and active in the same AWS Region in which you create the instance.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
identity management
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-directory-same-region. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-directory-same-region

BibTeX

@misc{warmtransfer-claim-amazon-connect-instance-setup-directory-same-region,
  title  = {Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-directory-same-region},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-directory-same-region},
  note   = {Source note amazon-connect-instance-setup-directory-same-region, checked 2026-09-30}
}

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