Connect Customer Global Resiliency requirements

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/connect-global-resiliency-requirements.html

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

AWS documentation; copyright Amazon Web Services; no-redistribution; short excerpts and locators only

Source notes citing this source

• A prerequisite for Amazon Connect Global Resiliency is porting to Amazon Connect all phone numbers that are to be enabled as multi-region. in context
• AWS instructs Global Resiliency customers to request that all service quotas in the replica instance match those of the source instance through a service quota increase case. in context
• Before onboarding to Global Resiliency, flows must replace hardcoded Regions with the $.AwsRegion parameter and Lambda functions must have the same name across AWS Regions; $.AwsRegion is supported only for Lambda ARNs and Lex ARNs. in context
• Amazon Connect Global Resiliency requires an existing production SAML 2.0-enabled instance in a supported Region. in context
• AWS Enterprise Support or AWS Unified Operations is required to onboard to Amazon Connect Global Resiliency. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Connect Customer Global Resiliency requirements. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-gr-requirements

BibTeX

@misc{warmtransfer-aws-connect-gr-requirements,
  title  = {Connect Customer Global Resiliency requirements},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-gr-requirements},
  note   = {Amazon Web Services, accessed 2026-09-30}
}