Source note · Contact center business continuity
Before onboarding to Global Resiliency, flows must replace hardcoded Regions with the $.AwsRegion parameter and Lambda functions must have the same name across AWS Regions; $.AwsRegion is supported only for Lambda ARNs and Lex ARNs.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Global Resiliency
- Subsystem
- flows and integrations
- Deployment
- multi-tenant
- Region
- global resiliency regions
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Connect Customer Global Resiliency requirements — Amazon Web Services · tier 2 current vendor documentation · Prerequisites list, bullets on Lambda function names and hardcoded Regions, and the Note beneath
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-aws-gr-region-param. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-region-param
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-aws-gr-region-param,
title = {Contact center business continuity: source note contact-center-business-continuity-aws-gr-region-param},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-region-param},
note = {Source note contact-center-business-continuity-aws-gr-region-param, checked 2026-09-30}
}