Create a replica of your existing Connect Customer instance

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/create-replica-connect-instance.html

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

AWS documentation; copyright Amazon Web Services; no-redistribution; short excerpts and locators only

Source notes citing this source

• After the initial ReplicateInstance copy, changes to mirrored resources are synchronized continuously and bidirectionally between source and replica in near real time; if that fails, Global Resiliency attempts to sync updates within 30 minutes. in context
• Among mirrored resources, prompts stored in S3 are not mirrored, schedules attached to saved reports are not replicated, and only Views in a published state are replicated. in context
• ReplicateInstance does not synchronize Lambda functions, Amazon Lex bots or other third-party integrations; the customer must ensure redundancy for front-end and back-end integrations such as SSO, Lambda and Lex across Regions. in context
• The Global Resiliency replica instance is created in the same AWS account as the source instance and has the same instance ID. in context
• For instances in Asia Pacific (Tokyo), only phone numbers explicitly enabled for Global Resiliency get complete replication behaviour to Asia Pacific (Osaka), and inbound calls routed through Osaka might take up to 20 seconds to be delivered. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Create a replica of your existing Connect Customer instance. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-gr-create-replica

BibTeX

@misc{warmtransfer-aws-connect-gr-create-replica,
  title  = {Create a replica of your existing Connect Customer instance},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-gr-create-replica},
  note   = {Amazon Web Services, accessed 2026-09-30}
}