Flow modules for reusable functions in Connect Customer

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/contact-flow-modules.html

Published

unknown

Updated

unknown

Accessed

2026-09-07

HTTP status

200

License

Proprietary. (c) Amazon Web Services Inc. AWS Site Terms. No license notice printed in the fetched body.; no-redistribution; short excerpts and locators only

Source notes citing this source

• Flow modules cannot override the flow local data of the invoking flow, so external attributes, Amazon Lex attributes, Customer Profiles attributes, agent assist attributes, queue metrics and stored customer input are unavailable inside a module and data must be passed in and out as attributes. in context
• Flow module versions are immutable snapshots, aliases can be assigned to specific versions, and invoking a module with the $.LATEST alias tracks the newest version automatically. in context
• Flow modules can be used across all Amazon Connect flow types, and modules can invoke other modules up to five levels of nesting with a stack limit that prevents recursive invocation. in context

Cite this source record

APA

WarmTransfer. (2026, September 7). Flow modules for reusable functions in Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-flow-modules

BibTeX

@misc{warmtransfer-aws-connect-flow-modules,
  title  = {Flow modules for reusable functions in Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-flow-modules},
  note   = {Amazon Web Services, accessed 2026-09-07}
}