Encrypt sensitive customer input in Connect Customer

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/encrypt-data.html

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

AWS documentation terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• Encrypted Stored customer input from Amazon Connect is decrypted by the customer with the AWS Encryption SDK and its private key; AWS provides a Java sample. in context
• Amazon Connect can encrypt DTMF captured by the Store customer input block with a customer-supplied public key and X.509 certificate in .pem format, with up to two encryption keys active at a time for rotation. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Encrypt sensitive customer input in Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-encrypt-customer-input

BibTeX

@misc{warmtransfer-aws-connect-encrypt-customer-input,
  title  = {Encrypt sensitive customer input in Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-encrypt-customer-input},
  note   = {Amazon Web Services, accessed 2026-09-30}
}