Create forecast groups in Connect Customer

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/create-forecast-groups.html

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Adding or removing queues in an existing forecast group can trigger recomputation of its forecasts and affects downstream capacity plans and schedules built on that group. in context
• AWS strongly recommends creating all forecast groups before creating any forecast, because historical data for queues in all forecast groups trains the forecasting model. in context
• A forecast group that was used to create forecasts cannot be removed until those forecasts are deleted from the Forecasts tab. in context
• In Amazon Connect each queue can belong to only one forecast group, and at least one forecast group must exist before any forecast can be generated. in context
• Forecast groups are associated with staffing groups for scheduling, so AWS recommends grouping queues that share the same pool of agents into the same forecast group. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Create forecast groups in Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-create-forecast-groups

BibTeX

@misc{warmtransfer-aws-connect-create-forecast-groups,
  title  = {Create forecast groups in Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-create-forecast-groups},
  note   = {Amazon Web Services, accessed 2026-10-02}
}