Source note · Setting up forecasting and scheduling in Amazon Connect
Forecast groups are associated with staffing groups for scheduling, so AWS recommends grouping queues that share the same pool of agents into the same forecast group.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- forecasting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Create forecast groups in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · section 'Important things to know', bullet 1
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-fg-staff-pool. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-fg-staff-pool
BibTeX
@misc{warmtransfer-claim-amazon-connect-forecasting-scheduling-setup-fg-staff-pool,
title = {Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-fg-staff-pool},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-fg-staff-pool},
note = {Source note amazon-connect-forecasting-scheduling-setup-fg-staff-pool, checked 2026-10-02}
}