Create AI guardrails for AI agents

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/create-ai-guardrails.html

Published

2026-10-01

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• AI guardrails for Amazon Connect AI agents are Amazon Bedrock guardrails created and edited in the Connect admin website under AI agent designer, AI guardrails, with the AI guardrails - Create permission. in context
• Guardrails on streaming responses add latency, mainly to time-to-first-token, because text must be buffered and scanned before delivery, and AWS advises benchmarking guardrail configurations against the use case. in context
• An Amazon Connect AI agents deployment can have up to three custom AI guardrails; creating a fourth returns an error. in context
• Orchestration AI agents do not support contextual grounding policies; attaching a guardrail with a contextual grounding policy to an orchestration AI agent causes a validation error. in context
• The AI Guardrail builder offers content filters, denied topics (up to 30), contextual grounding check, word filters, sensitive information filters for PII and custom regex, and blocked messaging; image content filters are not supported. in context
• A guardrail is saved as Latest:Draft and must be published, which creates a new guardrail version, and the default blocked input message shown to users is 'Blocked input text by guardrail.' in context

Cite this source record

APA

WarmTransfer. (2026, October 1). Create AI guardrails for AI agents. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-create-ai-guardrails

BibTeX

@misc{warmtransfer-aws-connect-create-ai-guardrails,
  title  = {Create AI guardrails for AI agents},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-create-ai-guardrails},
  note   = {Amazon Web Services, accessed 2026-10-01}
}