The AI Guardrail builder offers content filters, denied topics (up to 30), contextual grounding check, word filters, sensitive information filters for PII and custom regex, and blocked messaging; image content filters are not supported.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- AI guardrails
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Create AI guardrails for AI agents — Amazon Web Services · tier 2 current vendor documentation · How to create an AI guardrail, step 5
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-guardrail-policies. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-guardrail-policies
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-guardrail-policies,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-guardrail-policies},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-guardrail-policies},
note = {Source note amazon-connect-q-setup-guardrail-policies, checked 2026-10-01}
}