NEC UNIVERGE SV9100 and SV9500 and the NEC PBX exit

See also

Sources

1. 1
   Reseller summaries of NEC's April 2024 end-of-life announcement give 31 March 2026 as End of Support for the SV9100, SV9500, UNIVERGE 3C and SL2100 platforms.field report

   NEC Withdraws From On-Premise Market · key dates list, 'End of Support' · Checked 2026-10-14
2. 2
   NEC's on-premises UC business in Brazil was sold by asset transfer to an unnamed Brazil-based corporate communications and electronic security provider.

   Freshfields advises NEC on carve-out sale of its cloud and on-premises unified communications business globally · paragraph listing transactions · Checked 2026-10-14
3. 3
   NEC's global carve-out of its cloud and on-premises UC business covered all regions except Asia and Oceania.

   Freshfields advises NEC on carve-out sale of its cloud and on-premises unified communications business globally · opening paragraph · Checked 2026-10-14
4. 4
   NEC's European on-premises UC business went to Comtel of Italy through share transfers of NEC Italia S.p.A. and NEC Nederland B.V.

   Freshfields advises NEC on carve-out sale of its cloud and on-premises unified communications business globally · paragraph listing transactions · Checked 2026-10-14
5. 5
   NEC stated that the price of the CP20/CP03 CPU upgrade would increase by 15 percent on 1 January 2025.

   Extension of SV9100 CP20 and SV9500 CP03 Sales Through 2025 · paragraph on pricing · Checked 2026-10-14
6. 6
   In April 2024 NEC stated it had decided to exit its on-premise unified communications business outside Japan, phased over the following few years.

   NEC To Shutter On-Premises UC Operations Outside Japan · opening paragraphs; NEC spokesperson statement · Checked 2026-10-14
7. 7
   NEC attributed its on-premise UC exit to a shift in market demand from on-premise to cloud-based services.

   NEC To Shutter On-Premises UC Operations Outside Japan · paragraph giving NEC's rationale · Checked 2026-10-14
8. 8
   Forerunner states that it is removing end-of-life concerns for the UNIVERGE 3C platform and plans to keep selling, supporting and enhancing it.

   Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · paragraph on UNIVERGE 3C · Checked 2026-10-14
9. 9
   Forerunner states it is developing a pre-packaged SMB Linx version of UNIVERGE 3C for its partners.

   Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · paragraph on UNIVERGE 3C · Checked 2026-10-14
10. 10
    Forerunner Technologies announced on 28 February 2025 that it had completed its acquisition of NEC Corporation's on-premise unified communications business and related assets in the Americas.

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · dateline and first paragraph · Checked 2026-10-14
11. 11
    Forerunner purchased all existing NEC UC inventory in the Americas acquisition.

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · second paragraph · Checked 2026-10-14
12. 12
    Forerunner took on NEC's technical support, development and channel personnel for the Americas on-premise UC business.

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · second paragraph · Checked 2026-10-14
13. 13
    Forerunner states that it owns and operates NEC's former on-premise UC business across the U.S., Canada and Latin America.

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · first paragraph · Checked 2026-10-14
14. 14
    NEC's counsel describes the Forerunner transaction as covering North America and Latin America excluding Brazil, through transfer of NEC Canada, NEC Enterprise Communication Technologies and part of NEC Corporation of America's assets.

    Freshfields advises NEC on carve-out sale of its cloud and on-premises unified communications business globally · paragraph listing transactions · Checked 2026-10-14
15. 15
    Forerunner took over NEC's NTAC technical support operations as part of the Americas acquisition.

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · second paragraph · Checked 2026-10-14
16. 16
    For a CP20-based SV9100 or an SV9500 outside Japan, 31 March 2030 is the latest published horizon for manufacturer support, so a migration or third-party-maintenance decision has to land before then.inferred

    NEC Updated End Of Support · block-quoted NEC notice, End of Support and End of Maintenance items · Checked 2026-10-14
17. 17
    Forerunner's 'through 2030' SWA and licensing commitment is consistent with, and probably refers to, the 31 March 2030 dates in NEC's lifecycle update rather than a separate extension.inferred

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · paragraph on NEC Japan commitments · Checked 2026-10-14
18. 18
    This packet found no first-party evidence that the new SV9000 hardware committed for 2025 actually shipped, so hardware expansion of an existing SV9100 should be treated as dependent on remaining inventory.inferred

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · paragraph on NEC Japan commitments; paragraph on inventory purchase · Checked 2026-10-14
19. 19
    An SV9100 or SV9500 owner's vendor of record after the carve-out depends on region: Forerunner in the Americas outside Brazil, Comtel in Europe, a separate buyer in Brazil, and NEC itself in Japan, Asia and Oceania.inferred

    Freshfields advises NEC on carve-out sale of its cloud and on-premises unified communications business globally · paragraph listing transactions and exclusions · Checked 2026-10-14
20. 20
    On 24 September 2024 Intermedia announced a definitive agreement to assume NEC's UNIVERGE BLUE UCaaS and CCaaS operations in North America and NEC's partner relationships in Europe.

    Intermedia to Assume NEC's UNIVERGE BLUE UCaaS and CCaaS Operations in North America and Other Regions · dateline and first paragraph · Checked 2026-10-14
21. 21
    Intermedia reported on 10 October 2024 that it had assumed NEC's UNIVERGE BLUE business in North America the previous week, with Europe to follow.

    Intermedia Assumes NEC's UNIVERGE BLUE Business - What This Means for NEC Customers and Partners · opening section · Checked 2026-10-14
22. 22
    Intermedia stated it will support NEC partners with on-premises customers in moving those customers to the cloud.

    Intermedia to Assume NEC's UNIVERGE BLUE UCaaS and CCaaS Operations in North America and Other Regions · paragraph on partner support · Checked 2026-10-14
23. 23
    At closing Intermedia was to take on NEC's existing UCaaS and CCaaS partner and customer contracts, including technical, sales, marketing and billing support for those partners.

    Intermedia to Assume NEC's UNIVERGE BLUE UCaaS and CCaaS Operations in North America and Other Regions · second paragraph · Checked 2026-10-14
24. 24
    A June 2026 reseller notice states that software license add-ons for NEC on-premises UC platforms remain available until a final cutoff of 31 December 2030.disputed

    NEC Unified Communications Platform End-of-Life Notice: What Businesses Need to Know · section on software license add-ons · Checked 2026-10-14
25. 25
    Forerunner's acquisition release reports that NEC Japan committed to introducing new SV9000 hardware in 2025.

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · paragraph on NEC Japan commitments · Checked 2026-10-14
26. 26
    Forerunner's acquisition release reports that NEC Japan committed to continued Software Assurance and licensing availability through 2030.

    Forerunner Technologies Completes Acquisition of NEC's On-Premise Unified Communications Business in the Americas · paragraph on NEC Japan commitments · Checked 2026-10-14
27. 27
    Under the Intermedia agreement NEC continues to manage its UCaaS and CCaaS business in Japan and Australia in partnership with Intermedia.

    Intermedia to Assume NEC's UNIVERGE BLUE UCaaS and CCaaS Operations in North America and Other Regions · paragraph on NEC's continuing role · Checked 2026-10-14
28. 28
    Some competing-vendor pages published in 2026 still present 31 March 2026 as the end of NEC support for SV9100-class systems without stating that NEC's update moved End of Support to 31 March 2030.field report

    NEC Exits the PBX Business - What Every NEC Phone System User Needs to Know in 2026 · section on support ending 31 March 2026 · Checked 2026-10-14
29. 29
    A June 2026 reseller notice states that SL2100 bug-fix support concluded on 31 March 2026.disputed

    NEC Unified Communications Platform End-of-Life Notice: What Businesses Need to Know · section on SL2100 · Checked 2026-10-14
30. 30
    An Australian reseller states that NEC extended support for the SL2100, together with the SV9100 and SV9500, to 31 March 2030.disputed

    NEC Extends Support for On-Premises Unified Communications to 2030: What It Means for Your Business · paragraph listing product end-of-support dates · Checked 2026-10-14
31. 31
    A dealer bulletin summary states that manufacturing of the SV9100 GCD-CP10 CPU ended on 31 December 2023, with the GCD-CP20 as the recommended replacement.field report

    Technical Bulletins · bulletin 'SV9100 CP10 (Central Processing Unit): End of Life Notice' · Checked 2026-10-14
32. 32
    Dealer pages state that maintenance and support for SV9100 systems on the CP10 CPU ended on 31 December 2025, earlier than the 2030 date for CP20 systems.field report

    Technical Bulletins · bulletin 'SV9100 CP10 (Central Processing Unit): End of Life Notice' · Checked 2026-10-14
33. 33
    A June 2026 reseller notice states that an SV9100 needs the CP20 processor for any remaining license increases, hardware expansion or continued support.field report

    NEC Unified Communications Platform End-of-Life Notice: What Businesses Need to Know · section on SV9100 CP20 processor · Checked 2026-10-14
34. 34
    NEC extended sales of the SV9100 CP20 CPU upgrade through 31 December 2025.

    Extension of SV9100 CP20 and SV9500 CP03 Sales Through 2025 · title and first paragraph · Checked 2026-10-14
35. 35
    NEC's lifecycle update lists 31 December 2024 as End of Sale for the UNIVERGE SV9100 (CP20).

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Sale' · Checked 2026-10-14
36. 36
    NEC's lifecycle update lists 31 March 2025 as the target End of Shipment for the affected platforms, including the UNIVERGE SV9100.

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Shipment' · Checked 2026-10-14
37. 37
    NEC's lifecycle update lists 31 December 2024 as End of Add-on Sales for hardware on the affected platforms, including the UNIVERGE SV9100.

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Add-on Sales - Hardware' · Checked 2026-10-14
38. 38
    NEC's lifecycle update, as reproduced by a dealer, lists 31 March 2030 as End of Add-on Sales for software licenses only on the affected platforms, including the UNIVERGE SV9100.disputed

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Add-on Sales - Software license only' · Checked 2026-10-14
39. 39
    NEC's lifecycle update lists 31 March 2030 as End of Maintenance for the affected platforms, including the UNIVERGE SV9100.

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Maintenance' · Checked 2026-10-14
40. 40
    NEC's lifecycle update lists 31 March 2030 as End of Support for the affected platforms, including the UNIVERGE SV9100 (CP20).

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Support' · Checked 2026-10-14
41. 41
    NEC's lifecycle update lists 31 December 2025 as End of Add-on Sales for Software Assurance (SWA) only on the affected platforms, including the UNIVERGE SV9100.

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Add-on Sales - Software Assurance Only' · Checked 2026-10-14
42. 42
    NEC's lifecycle extension update notes that some products, citing the SV9300 and CCDesign, have earlier previously announced lifecycle dates that the extension does not change.

    NEC Updated End Of Support · block-quoted NEC notice, note on products with earlier dates · Checked 2026-10-14
43. 43
    Reseller pages give 31 March 2027 as the end of support for the UNIVERGE SV9300, earlier than the 2030 date for the SV9100 and SV9500.field report

    NEC Extends Support for On-Premises Unified Communications to 2030: What It Means for Your Business · paragraph listing product end-of-support dates · Checked 2026-10-14
44. 44
    NEC extended sales of the SV9500 CP03 CPU upgrade through 31 December 2025.

    Extension of SV9100 CP20 and SV9500 CP03 Sales Through 2025 · title and first paragraph · Checked 2026-10-14
45. 45
    NEC's lifecycle update lists 31 December 2024 as End of Sale for the UNIVERGE SV9500 (CP03).

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Sale' · Checked 2026-10-14
46. 46
    NEC's lifecycle update lists 31 March 2030 as End of Support for the affected platforms, including the UNIVERGE SV9500 (CP03).

    NEC Updated End Of Support · block-quoted NEC notice, milestone list item 'End of Support' · Checked 2026-10-14
47. 47
    NEC's April 2024 on-premise UC exit was stated not to affect current or prospective customers of UNIVERGE BLUE, the UCaaS offering delivered with Intermedia.

    NEC To Shutter On-Premises UC Operations Outside Japan · paragraph on UNIVERGE BLUE impact · Checked 2026-10-14
48. 48
    Intermedia told UNIVERGE BLUE customers they would see no service disruption, only a gradual rebranding to Intermedia.

    Intermedia Assumes NEC's UNIVERGE BLUE Business - What This Means for NEC Customers and Partners · section on what this means for customers · Checked 2026-10-14
49. 49
    NEC's lifecycle extension update states that its dates supersede the end-of-life announcements made on 15 April 2024.

    NEC Updated End Of Support · block-quoted NEC notice, paragraph on supersession · Checked 2026-10-14

Documents

Cite this page

WarmTransfer. (2026, October 14). NEC UNIVERGE SV9100 and SV9500 and the NEC PBX exit. WarmTransfer. https://warmtransfer.net/knowledge/nec-univerge-sv9100

@misc{warmtransfer-nec-univerge-sv9100,
  title  = {NEC UNIVERGE SV9100 and SV9500 and the NEC PBX exit},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/nec-univerge-sv9100},
  note   = {Verified 2026-10-14}
}