Zoom Phone's virtual agent list can include third-party agents, which are managed through an integration number that admins can copy or edit and through the Zoom App Marketplace.

Checked 2026-10-02

Vendor
Zoom
Product
Zoom Phone
Subsystem
virtual-agent-assignment
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-third-party-agents. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-third-party-agents

BibTeX

@misc{warmtransfer-claim-zoom-virtual-agent-phone-third-party-agents,
  title  = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-third-party-agents},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-third-party-agents},
  note   = {Source note zoom-virtual-agent-phone-third-party-agents, checked 2026-10-02}
}

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