Source note · Zoom Virtual Agent and Zoom AI for contact centers
Zoom Phone virtual agent policies include automatic call recording, with optional transcription and a disclaimer, and a data retention setting that deletes data after a set period.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- virtual-agent-policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Managing Virtual Agents in Zoom Phone — Zoom Communications · tier 2 current vendor documentation · Policy management section
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-recording-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-recording-policy
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-phone-recording-policy,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-recording-policy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-recording-policy},
note = {Source note zoom-virtual-agent-phone-recording-policy, checked 2026-10-02}
}