Zoom Phone's Partner Contact Center setting, which is separate from ZVA, supports routing calls to Genesys, Five9, NICE inContact, Talkdesk and Twilio.

Checked 2026-10-02

Vendor
Zoom
Product
Zoom Phone
Subsystem
partner-contact-center
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-partner-cc-list. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-partner-cc-list

BibTeX

@misc{warmtransfer-claim-zoom-virtual-agent-phone-partner-cc-list,
  title  = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-partner-cc-list},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-partner-cc-list},
  note   = {Source note zoom-virtual-agent-phone-partner-cc-list, checked 2026-10-02}
}

Read in context