Source note · Zoom Virtual Agent and Zoom AI for contact centers
Zoom Support must enable the Zoom Phone Partner Contact Center feature, allowing up to 3 business days; it is then managed under Phone System Management > Company Info > Account Settings, and calls stay on-net over a private SIP trunk.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- partner-contact-center
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Setting up contact center integration — Zoom Communications · tier 2 current vendor documentation · Prerequisites; How to set up
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-partner-cc-enablement. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-partner-cc-enablement
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-phone-partner-cc-enablement,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-partner-cc-enablement},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-partner-cc-enablement},
note = {Source note zoom-virtual-agent-phone-partner-cc-enablement, checked 2026-10-02}
}