Source note · Zoom Virtual Agent and Zoom AI for contact centers
In Zoom Phone, a virtual agent can be assigned to a Classic auto receptionist, a call queue, a shared line or an individual extension.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- virtual-agent-assignment
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Managing Virtual Agents in Zoom Phone — Zoom Communications · tier 2 current vendor documentation · Assigning virtual agents
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-assignment-targets. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-assignment-targets
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-phone-assignment-targets,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-phone-assignment-targets},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-phone-assignment-targets},
note = {Source note zoom-virtual-agent-phone-assignment-targets, checked 2026-10-02}
}