Source note · Zoom Virtual Agent and Zoom AI for contact centers
The licenses a ZVA voice deployment needs depend on the path: a ZVA license plus a Zoom Contact Center license for ZCC voice agents, versus a Zoom Phone license plus a ZVA for voice license for the Zoom Phone receptionist.
inferred · Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Virtual Agent
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Creating a voice agent in Zoom Virtual Agent — Zoom Communications · tier 2 current vendor documentation · Prerequisites; compared with KB0081867 Prerequisites
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-license-path-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-license-path-inference
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-license-path-inference,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-license-path-inference},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-license-path-inference},
note = {Source note zoom-virtual-agent-license-path-inference, checked 2026-10-02}
}