Source note · Zoom Virtual Agent and Zoom AI for contact centers
ZVA knowledge bases can be populated through API integrations with Zendesk, ServiceNow, Salesforce, Kustomer, Freshdesk and Confluence.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Virtual Agent
- Subsystem
- knowledge-base
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Zoom Virtual Agent Explainer — Zoom Communications · tier 2 current vendor documentation · Knowledge base sources / API integrations
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-kb-api-integrations. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-kb-api-integrations
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-kb-api-integrations,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-kb-api-integrations},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-kb-api-integrations},
note = {Source note zoom-virtual-agent-kb-api-integrations, checked 2026-10-02}
}