Source note · Zoom Virtual Agent and Zoom AI for contact centers
Some Zoom Virtual Agent capabilities must be activated by Zoom, including multimodal uploads, Okta integration, outbound calling, the Business Hours tool, the skill library and custom actions.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Virtual Agent
- Subsystem
- feature-enablement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Zoom Virtual Agent Explainer — Zoom Communications · tier 2 current vendor documentation · Feature notes marked as requiring activation by Zoom
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-features-need-activation. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-features-need-activation
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-features-need-activation,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-features-need-activation},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-features-need-activation},
note = {Source note zoom-virtual-agent-features-need-activation, checked 2026-10-02}
}