Source note · Zoom Virtual Agent and Zoom AI for contact centers
The ZVA fetch_ticket and update_ticket tools are available only for Zendesk, Salesforce and ServiceNow.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Virtual Agent
- Subsystem
- tools
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Creating a voice agent in Zoom Virtual Agent — Zoom Communications · tier 2 current vendor documentation · Skills / CRM tools note
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-crm-ticket-tools-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-crm-ticket-tools-limit
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-crm-ticket-tools-limit,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-crm-ticket-tools-limit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-crm-ticket-tools-limit},
note = {Source note zoom-virtual-agent-crm-ticket-tools-limit, checked 2026-10-02}
}