Zoom documents building a voice or chat agent in five steps: create the agent type, connect a knowledge base, add tools, test the agent, then review analytics.

Checked 2026-10-02

Vendor
Zoom
Product
Zoom Virtual Agent
Subsystem
agent-builder
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-create-agent-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-create-agent-steps

BibTeX

@misc{warmtransfer-claim-zoom-virtual-agent-create-agent-steps,
  title  = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-create-agent-steps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-create-agent-steps},
  note   = {Source note zoom-virtual-agent-create-agent-steps, checked 2026-10-02}
}

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