Source note · Zoom Virtual Agent and Zoom AI for contact centers
Zoom lists web, WhatsApp, Facebook Messenger, SMS, Zoom Chat and Microsoft Teams as chat channels for Zoom Virtual Agent.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Virtual Agent
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Zoom Virtual Agent Explainer — Zoom Communications · tier 2 current vendor documentation · Channels section
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-chat-channels. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-chat-channels
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-chat-channels,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-chat-channels},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-chat-channels},
note = {Source note zoom-virtual-agent-chat-channels, checked 2026-10-02}
}