Source note · Zoom Virtual Agent and Zoom AI for contact centers
Chat agent knowledge sources can be existing sources, synced website URLs, uploaded PDF or DOCX files, integrations, or manually written articles.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Virtual Agent
- Subsystem
- knowledge-base
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Creating a chat agent in Zoom Virtual Agent — Zoom Communications · tier 2 current vendor documentation · Add source / knowledge step
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-chat-agent-kb-sources. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-chat-agent-kb-sources
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-chat-agent-kb-sources,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-chat-agent-kb-sources},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-chat-agent-kb-sources},
note = {Source note zoom-virtual-agent-chat-agent-kb-sources, checked 2026-10-02}
}