Source note · Zoom Virtual Agent and Zoom AI for contact centers
Admins configure Agentic AI Expert Assist in the Zoom web portal under AI Studio > AI Expert Assist, choosing AI Expert Assist Agentic and then adding an AI agent.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- ai-expert-assist
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configuring Zoom Contact Center Agentic AI Expert Assist — Zoom Communications · tier 2 current vendor documentation · How to configure Agentic AI Expert Assist
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-aiea-agentic-nav-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-aiea-agentic-nav-path
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-aiea-agentic-nav-path,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-aiea-agentic-nav-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-aiea-agentic-nav-path},
note = {Source note zoom-virtual-agent-aiea-agentic-nav-path, checked 2026-10-02}
}