Source note · Zoom Virtual Agent and Zoom AI for contact centers
Zoom's article on configuring Agentic AI Expert Assist lists a Zoom Contact Center Elite license as the license prerequisite.
disputed · Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- ai-expert-assist
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- disputed
- Checked
- 2026-10-02
Sources
- Configuring Zoom Contact Center Agentic AI Expert Assist — Zoom Communications · tier 2 current vendor documentation · Prerequisites section
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-aiea-agentic-config-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-aiea-agentic-config-license
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-aiea-agentic-config-license,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-aiea-agentic-config-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-aiea-agentic-config-license},
note = {Source note zoom-virtual-agent-aiea-agentic-config-license, checked 2026-10-02}
}