Source note · Zoom Phone routing and PSTN connectivity
Routing rules that direct calls to another site's internal extension must prepend that site's site code to the extension.
Checked 2026-09-24
When using an internal extension, the site code must be prepended to the extension
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- dial-plan
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Managing dial plan functionality — Zoom Communications · tier 2 current vendor documentation · Site codes / internal routing
Cite this note
APA
WarmTransfer. (2026, September 24). Zoom Phone routing and PSTN connectivity: source note zoom-phone-routing-site-code-prefix. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-routing-site-code-prefix
BibTeX
@misc{warmtransfer-claim-zoom-phone-routing-site-code-prefix,
title = {Zoom Phone routing and PSTN connectivity: source note zoom-phone-routing-site-code-prefix},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-routing-site-code-prefix},
note = {Source note zoom-phone-routing-site-code-prefix, checked 2026-09-24}
}