Source note · Zoom Phone routing and PSTN connectivity
BYOC-P configuration proceeds in order: add the SBC, create route groups containing SBCs, link route groups to SIP groups, assign SIP groups to phone numbers, then add routing rules where custom digit routing is needed.
Checked 2026-09-24
- Vendor
- Zoom
- Product
- Zoom Phone; Zoom Contact Center
- Subsystem
- byoc-p-admin
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- BYOC-P or BYOP-P configuration guide — Zoom Communications · tier 2 current vendor documentation · Sections Add a Session Border Controller; How to manage Route Groups; SIP Groups; Add a Routing Rule
Cite this note
APA
WarmTransfer. (2026, September 24). Zoom Phone routing and PSTN connectivity: source note zoom-phone-routing-byoc-config-sequence. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-routing-byoc-config-sequence
BibTeX
@misc{warmtransfer-claim-zoom-phone-routing-byoc-config-sequence,
title = {Zoom Phone routing and PSTN connectivity: source note zoom-phone-routing-byoc-config-sequence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-routing-byoc-config-sequence},
note = {Source note zoom-phone-routing-byoc-config-sequence, checked 2026-09-24}
}